Hoteliers Lorraine and Friedrich Schaefer are the vision behind the newly renovated Chapter House Boutique Hotel in the midst of self-proclaimed gourmet capital of South-Africa, Franschhoek. This new addition to “The Living Journey Collection” of exclusive boutique hotels has been artfully reimagined, and it is evident that great care was taken as not to compromise the integrity of the building and staying true to the town’s storied history.
Eclectic furnishings combine elements from different design periods, and with local artistry are creatively incorporated so that this 131 year old grande dame appears new, yet cherishes her days of yore as a Mission House and subsequent village school. Centered in a town that prides itself on honoring heritage, the rewarding part must be to share this perfect fusion of classic elegance and vibrant, cultural creativity with prospective guests.
Showcasing a service style that adapts to meet guests’ every whim, Chapter House team will have you at the first warm “hello”. Travel-savvy patrons will immediately recognize professional and sufficient service long before they arrive at the front desk to check in for their stay. From a customer-friendly website with valuable and relevant content and recently updated image galleries, to a fast and optimum booking path reflect the experience you will enjoy at the hotel.
Check-in is personalized, efficient and heartfelt. The team is carefully selected for their “hospitality personalities”, as they exude a sense of priority, graciousness, efficiency and joie de vivre. Each team member understands their own individual significant role in delivering unforgettable service.
Franschhoek is considered one of South Africa’s leading tourist destinations, and yet any preconceived notions of overcrowded hotel lobbies and swimming pools are banished with only 9 guest units at Chapter House. Every unit is equipped with all the necessary modern comforts, including LED TV, free Wi-fi, air conditioning, an in-room laptop safe and luxury en-suite bathrooms. Designer tea and pod coffee machines are complimentary treats. Sweet dreams and extra comfort are guaranteed with bigger surface areas of the king sized beds in all of the units.
The Classic Rooms will satisfy any yearning for the breathtaking mountain and vineyard views the Franschhoek valley is globally known for. Guests who seek a private outdoor space can enjoy their own courtyard area with the Deluxe Rooms, where they can experience sounds and smells of the surrounding old trees, greens and blooming flowers, and the Superior Rooms offer even more privacy.
The jewel of Chapter House is the breakfast room. Opening up to the original veranda and beautifully manicured garden of lavender, roses and trees, it is the perfect setting to turn your inclusive breakfast into a long, lazy pleasure. In addition to the freshly baked breads, spreads, gourmet cheeses, fresh fruit and regional delicacies of the buffet, the mouth-watering options on the warm breakfast menu will score high on the satiety and connoisseur index. Served up until 11am, breakfast is available to late risers and there is also an all-day dining menu offering light and scrumptious dishes throughout the day and evening.Magnificent wining and dining go full circle with the fully stocked bar also on premises.
Despite its small size, this hotel has big services; one of which is the surprise luxury offering of in-room spa treatments available. Adding this service to an already incredible experience, Chapter House is most certainly setting high standards when it comes to offering their guests the opportunity to completely break away from it all and to choose relaxation as a priority.